This story was first published in digitalhealth.net
How will customer contact in the health sector have to change to meet the needs of 21st century citizens, asks the Customer Contact Association
The importance of health informatics on the future success of the NHS was explored at this year’s BCS Healthcare Computing conference
Phil Hardy, ICM Chairman, and Stuart Hex, ICM Executive Secretary, applaud all efforts to eliminate or reduce the risk of violence towards NHS staff
Nick van der Bijl, Chairman, National Association for Healthcare Security, reminds us all of the patient’s predicament
HB talks to Margaret Nyuydzewira, Principal of the College of Venereal Disease Prevention, about how education is key to tackling the global HIV and AIDS epidemic
Diane Gilmour of The Association for Perioperative Practice explains the Code of Practice for infection prevention
Alim Ozcan, head of IM&T at the London Ambulance Service NHS Trust, discusses how clever use of IT has transformed service delivery
The Meetings Industry Association (MIA) launched its new accreditation scheme, Accredited in Meetings (AIM) in March 2007. AIM was developed to provide the meetings industry and its buyers with a long awaited, universally recognised indicator of quality for meetings space and services. So is it meeting expectations?
Parkex International 2008 brings 'Raising the Standards' and sharing best practice in parking and traffic management to the forum
Now in its 11th year, HEFMA 08 brings together hundreds of EFM executives and suppliers across the UK to network and do business
The built environment is responsible for half of all carbon emission produced in the UK. But how can healthcare buildings do their part to counteract the problem?
Ian Lowry of NHS Connecting for Health takes a look at Release 2 of the Electronic Prescription Service and explores the impact it will have on the future of prescribing
Official statistics indicate that the number of physical assaults against NHS staff in England fell last year
Richard Hampton, head of the NHS Security Management Service, takes a look at the security challenges facing the health sector
HB discusses the importance of having access to a quality translation and interpreting service in the health sector
Medical ‘tourism’ is becoming more common with patients travelling abroad in order to obtain treatments in other countries
Legionnella solutions consultant Stephen Boyce from Radio-Tech discusses ways to combat legionella bacteria in the health service
The Association for Perioperative Practice discusses the changes to decontamination services and the reactions so far
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Product Features
UK Building Regulations highlight toxic gas and smoke from layers of paint built up over multiple redecorations as a major cause of permanent ill health or death in a building fire.
Their concern rose with discovery the flame retardant paints most widely used paint along escape routes have been ones which to this day counter-productively use emission of heavy toxic gas to smother flames which rapidly spread along walls if layers of paint delaminate in a fire.
Supplier Profiles
Northwich’s Victoria Infirmary (VIN) Community Diagnostic Centre (CDC) has enabled more patients
Adveco, the commercial hot water specialist, announces the launch of live metering of domestic ho
Latest Features
Sarah Greenslade, public affairs and communications officer at the British Parking Association looks at some of the problems and innovations in healthcare parking
It’s easy to assume that the comms team is there to handle press enquiries and the occasional social media storm – but the reality is that strategic communications can make a measurable impact across the entire organisation, from operational to financial, when done properly
