Psychological first aid training for frontline staff

Frontline staff and volunteers at the forefront of the national coronavirus response across England will now be able to access a new Psychological First Aid (PFA) training course.

Minister for Mental Health Nadine Dorries said that the PHE-developed course will be available to frontline workers and volunteers dealing with the public during the coronavirus pandemic from 15 June, enabling responders to develop their skills and confidence in providing key psychological support to people affected by coronavirus. This can cover issues such as job worries, bereavement or isolation.

It will also help to develop understanding of how emergencies like the coronavirus pandemic can affect us all, how to recognise people who may be at increased risk of distress, and how to offer practical and emotional support.

Dorries said: “Supporting each other’s mental health and wellbeing is more important than ever during these challenging and uncertain times. Staff and volunteers in many different roles are working tirelessly to provide crucial support at this time and are often a critical touchpoint in identifying those who may be affected.

“This new training course will help to support the incredible work of frontline workers to support those most in need both through the coronavirus outbreak and beyond, equipping them with vital tools to deliver psychological first aid.”