Half a million MS Teams messages sent each day

NHS Digital has revealed that the average number of weekday remote meetings carried out in the NHS using Microsoft Teams has reached 90,250.

The figure is more than a six-fold increase since the week it was rolled out across the NHS by NHS Digital, following lockdown restrictions in March. On average, the number of active users per weekday has also more than trebled to almost 132,000, with over 465,000 messages sent between NHS colleagues a day. More than 15,500,000 messages have been sent since the rollout.

Microsoft Teams, which provides secure instant messaging, direct audio and video calls between NHS colleagues, has been available for free, for a limited time-period across the NHS, to help counter the increased risks associated with coronavirus. The technology can also support remote and mobile working, helping staff to work and deliver advice to each other during the coronavirus outbreak.

Chris Parsons, who runs NHSmail at NHS Digital, said: “I am delighted to see that the sector has been able to make full use of the technology that is available to them at this pressing time.  The growth in usage over the last eight weeks has been staggering and shows the appetite for digital solutions to the problems the front line has been facing. Many doctors and nurses have had to work remotely to provide effective care, especially to those patients who have been self-isolating, and technology like this can help make it possible.”

NHS Digital rolled Microsoft Teams out to 1.3 million users with NHSmail accounts between 16-20 March.

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This story was first published in digitalhealth.net

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