New innovative payroll app to benefit NHS employees

NHS Shared Business Services (NHS SBS) has launched a new app that allows NHS employees to view their payslips on any mobile device and make pay-related enquiries via chatbox technology.

Designed with input from staff at Chelsea and Westminster Hospital NHS Foundation Trust and The Royal Marsden NHS Foundation Trust, the MySBSPay app provides around 400,000 employees with secure access to their payslips and P60s at anytime and place.

MySBSPay is free to download from Google Play and the Apple App Store for the individual NHS employee and comes at no extra cost to the NHS organisations that use NHS SBS’s payroll service. A wide range of NHS staff discounts and exclusive offers will also soon be available on the app, whilst future updates will lead to increasingly sophisticated chatbot functionality and a range of other exciting developments.

It is hoped that the use of the app will result in a greater number of work hours being available for more valuable activity, such as providing patient care, and less time spent on admin tasks outside of work.

David Morris, managing director of NHS SBS, said: “We are very proud of the fact that MySBSPay has been developed in direct response to feedback from the NHS employees we pay. They asked for a more accessible way to see and understand their payslip, so we’ve worked with a wide range of NHS professionals – at some of our best-known hospitals – to design an app that suits a modern working life in the NHS.
 
“MySBSPay is the first mobile app we’ve built in-house and it reflects our ongoing commitment to invest in new digital technologies on behalf of the NHS, which deliver a better quality and more efficient back office. From a national perspective, the app supports the principles of harnessing new technology and improving productivity – key elements of the NHS Five Year Forward View.”

Stephen Aynsley-Smith, deputy director of Finance at Chelsea and Westminster Hospital NHS Foundation Trust, added: “The trust took part in a pilot of the new app and our volunteers really engaged in the process so a big thank you to them.  The feedback on the app has been really positive and it should allow staff to view their pay details (including payslips and P60s) in a more accessible and understandable format. The app itself is innovative yet simple to use and should minimise the need for pay-related queries and clarifications. The ability to look on an app reflects how people want to view their information and further developments will only enhance users experience.”