This story was first published in digitalhealth.net
Cancer patient experiences are improving
A national survey has shown that cancer patients feel increasingly positive about their NHS care.
The National Cancer Patient Experience Survey 2016, an annual survey, asked people across England with cancer for their views on their care, and yielded 72,788 responses.
Asked to rate their care on a scale of zero to 10, with zero being very poor and 10 being very good, respondents gave an average rating of 8.74, a significant increase from the previous year’s score.
The survey also shows significant improvements over the last year in patient care on being seen as soon as they thought necessary for hospital cancer appointments, cancer tests, and cancer treatment.
People also reported more positively on areas including involvement in decisions about care and treatment, feeling they were informed enough and treated with dignity and respect.
Other findings in the survey include 90 per cent of respondents saying they were given the name of a Clinical Nurse Specialist who would support them through their treatment, and when asked how easy it had been to contact this person, 86 per cent said it had been ‘quite’ or ‘very’ easy, and 94 per cent of respondents saying that hospital staff told them who to contact if they were worried about their condition or treatment after they left hospital.
The survey additionally points to areas for further improvement, including follow up community and social care after treatment.
Chris Harrison, National Clinical Director for Cancer at NHS England, said: “The latest data shows cancer survival is now at a record high and this survey confirms the vast majority of people with cancer are really positive about the NHS care they receive, reporting further improvements over the past year.
“One of our key ambitions is to put cancer patient experience front and centre at a time when the NHS is successfully treating more patients for cancer than ever before, so this positive feedback from patients is an encouraging testament to the hard work of NHS staff.
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