This story was first published in digitalhealth.net
9,000 missing GP records in Essex, Norfolk and Suffolk, BBC survey finds
A survey carried out by the BBC has indicated that more than 9,000 patients’ records in Norfolk, Suffolk and Essex have gone missing since a private company was contracted to take on the role of transferring patient data.
The survey of 78 GP practices showed that 9,009 records have been missing for more than two months.
A spokesman for NHS England said. we know there have been serious issues with services delivered by Capita which have had an unacceptable impact on practices. We are ensuring Capita takes urgent steps to improve services.
In a statement, Capita said it had taken on the ‘challenging initiative’ to streamline GP support services and there had been ‘teething problems’.
"[But] medical records are now being delivered securely up to three times faster than under the previous system.”
It added: ”We do not recognise these claims regarding thousands of files being missing whatsoever.
However, James Dillon, director of Practice Index - an organisation bringing together practice managers - commented: "GP practices are getting more and more frustrated by the missing patient records.
"Not only is this debacle putting the health of their patients at risk, it is putting added pressure on already stretched practices."
Latest News
16/02/2024 - 12:56
Hammersmith and Fulham Council has created a new alliance intended to clean dirty air and improve residents' health.
16/02/2024 - 10:44
Two million more GP appointments a month are being delivered for patients compared to the same month before the pandemic as part of the NHS primary care access recovery plan according to new NHS data.
15/02/2024 - 10:26
The Welsh Government has provided innovation funding of £380,000 to support two projects utilising technology in domiciliary care.
15/02/2024 - 10:13
The new Scottish health secretary has met with frontline staff at Queen Elizabeth University Hospital in Glasgow.
14/02/2024 - 10:27
The North East London NHS Foundation Trust (NELFT) has appointed three new Executive Directors to the Trust Board.
Product Features
UK Building Regulations highlight toxic gas and smoke from layers of paint built up over multiple redecorations as a major cause of permanent ill health or death in a building fire.
Their concern rose with discovery the flame retardant paints most widely used paint along escape routes have been ones which to this day counter-productively use emission of heavy toxic gas to smother flames which rapidly spread along walls if layers of paint delaminate in a fire.
Supplier Profiles
Northwich’s Victoria Infirmary (VIN) Community Diagnostic Centre (CDC) has enabled more patients
Adveco, the commercial hot water specialist, announces the launch of live metering of domestic ho
Latest Features
Sarah Greenslade, public affairs and communications officer at the British Parking Association looks at some of the problems and innovations in healthcare parking
It’s easy to assume that the comms team is there to handle press enquiries and the occasional social media storm – but the reality is that strategic communications can make a measurable impact across the entire organisation, from operational to financial, when done properly
