Increased access to primary care in Wales

Since reforms were introduced in April 2022, more clinical services than ever before are now available at community pharmacists in Wales.

A report has been published ‘Presgripsiwn newydd – a new prescription – one year on’, which shows the impact on these services for people needing access to primary care.

Through the new Clinical Community Pharmacy Service (CCPS), almost all pharmacies across Wales now provide free advice and treatment for common ailments, access to the morning after pill and oral contraception, emergency supplies of medicines, and influenza vaccinations.

In the first year following its launch, more than half a million consultations took place across all CCPS services - this includes nearly 240,000 consultations for a range of common ailments such as sore throats, allergic reactions and back pain.

Almost 80 per cent of people who visited a pharmacy and used the CCPS reported they would have visited a GP or out of hours service if it was not available, freeing up over 400,000 appointments for others to see their GP.

Minister for Health and Social Services, Eluned Morgan said: "In the first year following our reforms, significant progress has been made to utilise the skills, expertise and accessibility of pharmacists in our communities more effectively.

"This is providing a stronger focus on clinical service provision, on workforce development, and on promoting integration of pharmacies within primary care, all alongside our largest ever investment in the sector.

"I am delighted to see it is helping to ensure more people in Wales have access to the NHS care they need from appropriately skilled professionals, closer to home, whenever they need it.

Chief Pharmaceutical Officer, Andrew Evans said: "Pharmacists are experts in medicines and undergo extensive training to provide clinical care including giving advice and treatment for common conditions, contraception and vaccinations.

"Our community pharmacy reforms are not only improving access to care but also ensuring we fully utilise the clinical skills and expertise of pharmacists and pharmacy technicians in every part of Wales. The support we are providing means more pharmacists than ever are completing additional training so they can prescribe medicines for people reducing further still the number of people who need to visit their GP.

"For most people, their community pharmacy will be the most accessible source of trusted advice and treatment when they feel unwell. Enabling pharmacists to provide an extended range of NHS clinical services means more people in Wales can access the care they need, from their pharmacy, when they need it."