Welsh NHS in ‘chaos’ following IT meltdown

Doctors have complained of ‘chaos’ after an NHS computer meltdown left them unable to access patient records and test results.

The technical glitch, which hit the NHS across Wales, meant patient contact details could not be accessed nor letters from other staff viewed.

The problem is affecting two data centres, it has been reported.

The British Medical Association (BMA) in Wales said it understood at least half of GP services had been affected.

David Bailey, chairman of the BMA’s Welsh council, said: “We are concerned to hear that NHS Wales' computer systems have been affected by a technical issue. BMA Cymru Wales has heard reports from some members that they are experiencing issues affecting emails, the internet and other systems, in both primary and secondary care.

"This will no doubt cause a major disruption to the NHS at a time when demand is already unprecedented.

"Welsh patients are those who will ultimately be affected, particularly if this results in doctors and other healthcare providers being unable to view medical records. We hope the situation is resolved quickly.”

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This story was first published in digitalhealth.net

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