This story was first published in digitalhealth.net
NHS e-Referral system crashes two days after launch
The new system has replaced Choose and Book programme and allows patients to book, manage and cancel appointments. The NHS has said that more than 90 percent of healthcare providers will allow patients to book their appointments on the new services as part of the commitment to making all referrals electronic by 2018.
The new e-Referral service was originally scheduled to launch in November 2014 but it was delayed after it failed a series of criteria during an assessment by the Government Digital Service (GDS) and was told to carry out "significant additional work to demonstrate compliance with the required standards".
The rescheduled launch went ahead on Monday despite Health and Social Care Information Services (HSCIC) admitting there were 33 unresolved issues with the system including including slow loading, problems displaying forms and absent functionality.
A spokeswoman for the Health and Social Care Information Centre (HSCIC), which is running the system, said: “The service is now available and we will continue to monitor around the clock. Our first priority remains ensuring minimal disruption to patients and professional users. We are sorry for the inconvenience caused.”
Latest News
16/02/2024 - 12:56
Hammersmith and Fulham Council has created a new alliance intended to clean dirty air and improve residents' health.
16/02/2024 - 10:44
Two million more GP appointments a month are being delivered for patients compared to the same month before the pandemic as part of the NHS primary care access recovery plan according to new NHS data.
15/02/2024 - 10:26
The Welsh Government has provided innovation funding of £380,000 to support two projects utilising technology in domiciliary care.
15/02/2024 - 10:13
The new Scottish health secretary has met with frontline staff at Queen Elizabeth University Hospital in Glasgow.
14/02/2024 - 10:27
The North East London NHS Foundation Trust (NELFT) has appointed three new Executive Directors to the Trust Board.
Product Features
UK Building Regulations highlight toxic gas and smoke from layers of paint built up over multiple redecorations as a major cause of permanent ill health or death in a building fire.
Their concern rose with discovery the flame retardant paints most widely used paint along escape routes have been ones which to this day counter-productively use emission of heavy toxic gas to smother flames which rapidly spread along walls if layers of paint delaminate in a fire.
Supplier Profiles
Northwich’s Victoria Infirmary (VIN) Community Diagnostic Centre (CDC) has enabled more patients
Adveco, the commercial hot water specialist, announces the launch of live metering of domestic ho
Latest Features
Sarah Greenslade, public affairs and communications officer at the British Parking Association looks at some of the problems and innovations in healthcare parking
It’s easy to assume that the comms team is there to handle press enquiries and the occasional social media storm – but the reality is that strategic communications can make a measurable impact across the entire organisation, from operational to financial, when done properly
