This story was first published in digitalhealth.net
East Sussex apologies for cancer letter mixup
The Trust has put the mix-up down to an external supplier that distributes its printed material. The leaflets said the patient had been referred for an urgent appointment as their symptoms might indicate cancer.
ESHNT said the wrong patient information leaflets were added to hospital appointment letters sent out in March. It has now contacted everyone affected to apologise and explain what went wrong.
Liz Fellows, assistant director of operations at the trust, said: "It was an administrative error and we apologise for any unnecessary anxiety this error may have caused."
Fellows continued: "Unfortunately, for a short period in March, the printing company inadvertently miscoded approximately 850 letters resulting in a 'two-week information leaflet' being inserted with an appointment letter.
"As soon as the error became apparent it was stopped immediately, and letters of apology sent out."
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