New social care standards support more personalised care

NHS Digital has said that new standards for integrating key health and social care information will ensure services can work together better to provide more personalised care.  

The new national standards have been introduced to ensure that information is recorded and shared in a clear and consistent way across health and social care, meaning that professionals will have a full picture of a person’s needs, enabling them to provide safer and individually tailored care.

The standards have been commissioned and led by NHS Digital and produced by  the Professional Record Standards Body (PRSB). More than 1,000 people, including frontline health workers, patients and carers, helped develop the new standards as part of a consultation which also involved clinical and professional groups, charities, suppliers and researchers.

The five new standards will ensure important personal details, such as the need for additional social care support after a person’s hospital stay, will be recorded and shared with their care team.

Other important non-medical information can also be included, such as a photo and details about work, family or friends, or the ways a person usually behaves when they are in good physical and mental health. This will provide professionals with a better understanding of the person, not just their illness or condition.

Adam Gordon, vice president at the British Geriatrics Society and clinical lead on the project, said: “This standardised information will help everyone involved in care to  access the information they need to help people to live the best possible lives they can. From crucial information about medication and its effects, right through to daily goals and aspirations, it will help to ensure that everyone can be treated as an individual.”

James Palmer, head of the Social Care Programme at NHS Digital, said: “The development of these standards marks a major step forward for social care, supporting better care for service users and wider use of shared digital records across the UK. Several areas across the UK have already begun implementing the standards, resulting in improvements to well-being and health and care. The learning from these pilots will be shared across the country."