This story was first published in digitalhealth.net
EMAS has ‘insufficient’ staff, CQC says
According to a report by the Care Quality Commission (CQC), the East Midlands Ambulance Service (EMAS) has been found to have ‘insufficient staff’ to meet the demands of patients in a timely manner.
The report maintained that while suffering from low morale, the staff were clearly committed to providing high quality, safe care.
The NHS trust has been struggling financially and contains some of the worst response times in England. Nonetheless, the CQC said inspectors also found ‘outstanding practice’ performed at the establishment.
EMAS currently serves around 4.8 million people, and has been ranked as ‘required improvement’ by the CQC.
Professor Sir Mike Richards, the CQC's chief inspector of hospitals, commented: "There was an unrelenting demand for emergency services combined with a lack of staff and resources to meet the need.
"We found that while people were cared for and treated well, there were insufficient staff and a lack of appropriate skill-mix to meet the needs of patients in a timely manner."
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