SECAmb handed five-year NHS111 CAS contract

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has been awarded a contract to provide the new NHS111 Clinical Assessment Service (CAS) for five years from April 2020.

Commissioners across Kent, Medway and Sussex have worked together to commission an integrated NHS111 telephony and CAS that meets patients’ health care needs on their first call, including a consultation with a doctor or nurse where it is needed. The ambulance trust will act as lead provider with Integrated Care 24 (IC24) working in partnership to deliver key elements of the new service.

The contract, worth £18.1 million in 2020/21, includes being able to issue prescriptions, and have access over the phone to a wider range of Health Care Professionals, such as GPs, paramedics, nurses and pharmacists, who will be able to directly book people into urgent care appointments, if they need one.

The contract award follows a six-month procurement process undertaken on behalf of the Sussex, Kent and Medway 15 Clinical Commissioning Groups (CCGs).  

Victoria Beattie, NHS111 clinical lead for Sussex, said: “NHS111 will be pivotal in ensuring patients get access to the right care, at the right time and place for their symptoms. The new Clinical Assessment Service will mean patients can talk to a doctor or health care professional sooner, giving patients real confidence in the care they will receive.”

Fionna Moore, acting chief executive of SECAmb, said: “The relationship between 999 and NHS111 is crucial and the first point of contact for hundreds of thousands of patients across our region each year. I am delighted that SECAmb and IC24 have successfully bid to provide this enhanced service to people across the region. I would like to thank everyone involved in achieving this and look forward to seeing the expected benefits of this partnership realised.”

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This story was first published in digitalhealth.net

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