This story was first published in digitalhealth.net
Northumbria Healthcare NHS Trust rated 'outstanding’
Northumbria Healthcare NHS Foundation Trust has been rated ‘outstanding’ by the Care Quality Commission (CQC).
Professor Sir Mike Richards, England’s chief inspector of hospitals, described it as ‘one of the best hospital trusts in England’. Many factors contributed to its high rating, with the CQC recognising: inspirational leadership and strong clinical engagement; strong integration of all services between the hospital and community, particularly in end of life care services; the delivery of compassionate care; and the effective use of advance nurses practitioners to support doctors.
The Trust is comprised of four main hospitals, with he new Northumbria Emergency Care Hospital, Cramlington, which opened in June 2015, being rated as outstanding, as well as The North Tyneside General Hospital, Wansbeck General Hospital and Hexham General Hospital.
Richards, said: “It is very rare indeed that the community children and young people's service should be rated outstanding in all of its domains. I congratulate the trust for this achievement. The most remarkable finding to me was the consistency of the outstanding ratings across all four hospital locations and across community services. To achieve this across so many sites is truly remarkable and is a first. It demonstrates that it is possible to achieve excellence even when services are widely dispersed geographically.
“The opening of the specialist emergency care hospital last year has enabled the trust to introduce a new model of care, with improved pathways for patients in emergency, maternity and medical and surgical care. This had meant different ways of working for some staff. The strong leadership and clinical engagement has ensured that this change had been managed extremely well and effectively.
“We found that staff felt fully informed about all the changes which had taken place and were proud of the hospital and the care it provided to the local community and beyond. The overall outcome is an Outstanding service for patients, whether they are being cared for in hospital, or at home.”
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