This story was first published in digitalhealth.net
New community mental health services base
Community mental health services are now being offered from more modern, easily accessible premises in Norwich following a £600,000 refurbishment project by Norfolk and Suffolk NHS Foundation Trust (NSFT).
The trust invested the money in redesigning the decommissioned Henderson Ward at the Julian Hospital site in Bowthorpe Road into a new base for the city’s three community mental healthcare teams.
A new clinic room has been created where staff can carry out treatments and physical health checks, as well as a large space for group therapy and training. Space has been allocated for patient consultations, and a new waiting room and reception area have been completed.
The creation of the unit, called The City Anchorage, means that city-based community staff who were previously spread across two sites can now work more effectively and from that base.
The relocation has also seen additional staff recruited to fill vacancies and help further improve the quality of the service provided to patients receiving mental healthcare within the community.
Elizabeth Smith, acting service manager with adult community services, said: “We are delighted with our new, redesigned and refurbished base. It is helping us to further improve the services we provide to service users, while also ensuring they are delivered from the best possible environment.
“Our new HQ means we are now able to start offering more group sessions and improve recovery rates, while we also have access to all our consultants if needed. It also includes a treatment room so that our staff can better support and monitor the physical health needs of our service users.
“The City Anchorage is also much more central than our previous bases, which has brought care closer to home for a lot of people and made it easier for them to access.
“We’ve had some great feedback so far, with both service users and staff enjoying the new environment and the benefits it is bringing.”
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